Tuesday, February 10, 2009

Crazy legs, a pain in the drain, and anyone seen the plumber?

Just when things were going along wonderfully well, and it looked as if we might actually move back into The Cottage by Valentine's Day, this week had to happen.

As mentioned in a previous post, the plumber came last week and installed the clawfoot tub, which is made of acrylic. On top of the tub's plastic wrapping was the tub installation instruction sheet. The very same instruction sheet that I later found tossed aside, apparently completely ignored, in the living room. The tub, meanwhile, had its drain installed by the plumber using plumber's putty rather than silicone to seal the threads. Too bad the plumber did not bother to read the manufacturer's instructions, a neon orange piece of paper with big black letters stating: DO NOT USE PLUMBER'S PUTTY TO INSTALL THE TUB DRAIN!!! USE ONLY SILICONE!!! (<-- only bolder, and in a much larger font).
When I stopped by The Cottage after work and found plumber's putty oozing from around the drain, I was seriously not happy. The tub, being plastic, is never supposed to come into contact with petroleum products or other solvents. Heavy naphthenic distillate, one of the ingredients in plumber's putty, sounds like a petroleum-based solvent to me.
The plumber was informed of the above, and promised to fix it ASAP. Six days later, the tub drain still has not been correctly installed. The plumber is nowhere to be found. He wasn't answering his phone or returning phone calls. One of his crew was supposed to come out on Saturday and finally take care of it, but never showed. Some excuse about meeting with his taxman. The plumber sucks, and I hate him. I also hope the IRS sticks it to him, big-time.

That was probably the most distressing of several blunders, goofs, oversights, and other assorted minor but annoying problems that the past week held in store for us.

The Plaster Guy (who we call "Houdini," because we were told "he's a magician" who would have a supposedly transformative effect, hiding all flaws and making uneven walls seem straight again) was expected to come back to rectify the semi-crappy drywall work he did a few weeks ago:


We were given word that Houdini was expected to rematerialize yesterday evening, but he somehow never showed up until today. In anticipation of Houdini's arrival, I carefully masked off the no-fly zones, remembering all the mud that got slung everywhere the first time he came out. The man does not own a rag, I don't think!


Houdini patched things up okay, for the most part, and only managed to slop drywall mud on a few off-target places in our new kitchen.

Another unexpected twist occurred yesterday when the v-cap molding around the sink got chipped by the contractor while he was trying to set the sink into its final position prior to caulking it in place. Poor J. He was very apologetic, and has ordered new v-cap. I know he is hating this sink right now, for this and many other reasons. I guess Carlos will be hating the sink some more, too, since he will now have to come back and replace the damaged v-cap.


Finally, the wood trim around the sink, the final design of which is still a work in progress, had a bit of a setback, too.

Pictured below are the 2 halves of a red oak kitchen island leg that will be used to trim out the area around the sink base. I ordered what was supposed to be a single leg, split in half lengthwise, from a millwork company in Tennessee. Sounds pretty straightforward, but this is what got delivered yesterday:


two mirror-image pieces of wood that are completely different colors! I emailed this photo to the company's customer service department, explaining why this was just not going to work. To their credit, they were very apologetic, and went out of their way to make things right. Two new (matching) half-legs were shipped out today, and the mismatched ones will be shipped back to them at no cost.

What a week!

2 comments:

2p said...

Wow, that really sucks. Why are people so dumb about business? We had a lady finally come out (after two same-day/same-hour cancellations on her part) to give us an estimate for our flooring install. That was two weeks ago and we still haven't heard from her...never got the estimate. Luckily we found someone else. I hope these are the last of the renovation snags for you guys.

Anonymous said...

My suggestion is call another plumber to come out and fix what plumber number one screwed up and take it out of his payment. At least threaten him with it on voice mail and maybe he will call back. You sure have had your share of crap, but I think everyone probably does. I know that doesn't help, but it's true.